Split Payment allows a supported transaction to be divided between multiple payment methods.
Before You Begin
- Confirm Split Payment is available on your terminal or POS configuration.
- Determine the amount that will be charged to each payment method.
Process the Split Payment
- Enter the full transaction amount.
- Select Split Payment.
- Enter the amount for the first payment method.
- Process the payment and wait for its final result.
- Continue with the remaining payment method or methods.
- Verify that all approved portions equal the full transaction total.
If One Payment Fails
Do not restart the entire transaction if another portion has already been approved. Verify the approved payment before taking additional action.
Contact Support If
- Split Payment is not available.
- A partial payment was approved but the transaction cannot be completed.
- The approved payment amounts do not match the intended total.
- A merchant profile or Multi MID issue appears.
Important: Never retry an approved portion of a split payment without first confirming its status.