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Run a Pre-Authorization

Use a pre-authorization when you need to authorize a payment amount now and complete the transaction later.

Before You Begin

  • Confirm Pre-Authorization is enabled for your terminal or account.
  • Confirm the amount that should be authorized.

Run the Pre-Authorization

  1. Select Pre-Authorization.
  2. Enter the authorization amount.
  3. Present the card using the available payment method.
  4. Wait for the final authorization response.
  5. Retain the approved transaction or ticket identifier for completion later.

Contact Support If

  • The Pre-Authorization option is unavailable.
  • The transaction does not return a clear authorization result.
  • The original authorization cannot be located later.

Important: A pre-authorization is not the same as a completed sale. The authorized transaction must be completed according to your merchant and processor requirements.

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