Use these steps when the terminal is configured for True Cash Discount.
Process the Sale
- Enter the transaction amount.
- Select Card or Cash when prompted.
- If Card is selected, choose the permitted card type, such as credit or PIN debit.
- Complete any server or tip prompts when applicable.
- Present the card or record the cash payment.
- Review the final transaction total.
- Confirm the receipt matches the selected payment method and displayed total.
Contact Support If
- The terminal displays Dual Pricing instead of True Cash Discount.
- The Card or Cash selection does not appear.
- The receipt total does not match the terminal screen.
- The displayed pricing does not match the expected merchant program.
Important: Do not manually change transaction amounts or program labels to imitate the expected pricing.