Stop using the terminal if it becomes unusually hot or shows signs of overheating.
What to Do
- Stop processing transactions.
- Disconnect the terminal from power only if it is safe to do so.
- Move the terminal away from heat sources or flammable materials.
- Do not attempt to restart or continue using the terminal.
- Contact support for further assistance.
Stop Using the Terminal Immediately If
- The device is extremely hot.
- You notice a burning smell.
- The battery or terminal appears swollen.
- Wiring or internal components are exposed.
Important: Do not open or attempt to repair the terminal.