If your Dejavoo terminal will not power on, check the power source and connections before restarting the device.
Troubleshooting Steps
- Confirm the power adapter and cable are securely connected.
- Test the terminal using a known-working outlet.
- If using a charging dock, make sure the terminal is seated correctly.
- For battery-powered terminals, allow the device to charge before trying again.
- Attempt one safe restart.
Contact Support If
- The terminal still shows no power.
- The terminal only works intermittently.
- The power adapter, cable, or charging port appears damaged.
Important: Only use an approved power adapter or charger for the terminal.