Ethernet Terminal Not Connecting
Use these steps if your terminal does not establish an Ethernet connection.
Troubleshooting Steps
- Make sure the Ethernet cable is securely connected to the terminal or dock.
- Confirm the other end is connected to the correct network port.
- Check for Ethernet link or activity lights.
- If available, test a known-working Ethernet cable and network port.
- Safely restart the terminal after confirming the connection is secure.
Contact Support If
- No Ethernet connection appears with a known-working cable and port.
- The terminal's Ethernet port appears damaged.
- The terminal still shows no network connection after restarting.
Important: Do not disable firewall or network security settings to restore connectivity.