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Receipt Did Not Print After a Transaction

If a transaction completed but no receipt printed, verify the transaction status before taking any further action.

What to Do

  1. Confirm whether the transaction was approved.
  2. Do not run the transaction again just to generate another receipt.
  3. Correct any printer or paper issue.
  4. Use the terminal's receipt reprint option for the completed transaction.

Important: Always verify the original transaction before attempting another payment to avoid duplicate charges.

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